How Do I Transfer a Voice or Video Call?
To transfer a voice or video call:
- Click the Transfer Call icon and enter the phone number or UserID to which you want to transfer the call. You can use the Dialer or your keyboard.
- Your buddy receives a notification that you are transferring the call.
- When you transfer the call, your buddy is automatically placed on hold until the call is successfully transferred to another device.
Note - You can transfer calls even in a multi-party voice or video call. See How Do I Initiate a Multi-party Voice Call or How Do I Initiate a Multi-party Video Call?
You might transfer a call in the following scenarios:
- To transfer the call to another person.
- To transfer the call to your mobile or PSTN phone so that you can continue the conversation on another device.