How Can I Send an Encrypted or Signed Email Message?

If S/MIME is enabled at your site, you can send encrypted or signed Email messages.

To send a signed or encrypted Email message:

1. Click the Write icon in the mail toolbar in two-pane layout.

   Click the Write option from the Messages Listing section in three-pane layout.

   A new Compose tab is created.

2. Click Security from the message toolbar of the Compose tab.

   You can set specific options for composing this Email message.

   The following security-related options are available:

   • Digitally Sign: Select the check box corresponding to this option to sign the Email message. If you do not have a signing certificate selected, this option is disabled. To select a signing certificate, see How do I Select a Signing Certificate for my Email messages?

   • Encrypt: Select the check box corresponding to this option to encrypt the Email message.

   • A drop-down list containing the list of all the certificates. If you have multiple certificates, select the certificate you want to use for this Email message.

   To both sign and encrypt the Email messages, select both the check boxes.

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   Note - By default, your sending choices are selected or deselected based on the options set for your Email messages in the Security setting of Local Account in the Mail section of the Options tab.  If you have set the option to always sign and encrypt your Email messages as a preference, these options are selected when you compose your Email message. See Security.

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3. Include the recipients of the Email message in your To, Cc, or Bcc list.

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   Note - The recipients of the Email message you send must have public keys. Convergence queries CAPI and looks up for the public key for each of the recipient. If any of the recipients do not have a public key, a dialog box appears with the following message: Encryption certificate for the following recipient(s) was not found:. You must remove the recipients from Email message.

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4. Compose your Email message.

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   Note - You can attach files to the signed or encrypted Email messages like normal messages. If you use the spell check facility when sending an encrypted Email message, a dialog box appears prompting if you want to do this. The spell check mechanism reads through the content in an  unencrypted format. The Email message appears in an unencrypted form at the time of spell checking.

   Click Yes to proceed with the spell checking.  Otherwise, click No if you do not want to proceed with spell checking.

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5. Click Send.