How Do I Reply To an Email Message?

You can respond to an Email message by clicking the Reply option on the toolbar.

To reply to an Email message:

1. Click Reply. To reply to the sender and all the recipients, click the downward arrow provided in the Reply option.

   A drop-down list of options appear with the following options:

   • Reply: Select this option to reply to the sender.

   • Reply All: Select this option to reply to the sender and to other recipients of the Email message.

   The mail compose tab appears with the names of the recipients included in the To and Cc fields as appropriate. The subject of the original Email message is prefixed with Re:, and the original message appears inline.

2. If you have configured Convergence for multiple sender identities, select the identity you want to use for this message by selecting an option from the From drop-down list. If you have not configured multiple sender identities, the From field does not appear. The default identity is used. For more information, see Sender Identities.

3. (Optional) Enter the email addresses of additional people who should receive your Email message in the To field. Use a comma to separate multiple addresses.

   Alternatively, click the Address Book icon next to the To field to select email addresses. To send a copy to a recipient, enter the email address in the Cc field or click the Address Book icon next to the Cc field to select email address.

   See How Do I Add Contacts from Address Book? for more information.

4. To send a blind copy to a recipient, click Bcc. This displays the Bcc field. Enter the email address in the Bcc field.

   Optionally, click  the Address Book icon next to the Bcc field to select an email address from the saved list.

5. Enter the subject of your Email message in the Subject field.

   By default, the original subject is appended with Re: indicating this as a reply to the original Email message.

6. Click Options on the top toolbar.

   The expanded Email message options are shown.

7. From the priority drop-down menu, select the required priority.

   The options are Normal, Urgent, and Low. By default, Email messages are sent with normal priority.

8. From the Receipt drop-down list, select an option.

   The options are None, Read, Delivery, and Delivery and Read.

9. Select the Rich Text check box if you want to include rich text features in the mail editor.

10. Select the message text box, and enter the text of the Email message.

11. Click Send.