The Inbox, Drafts, Sent, Trash, and Spam are system folders and cannot be created or deleted.
To create a new folder:
Click the Create or Subscribe to a Folder icon above the folder list on the left-side navigation panel in two-pane layout.
Click Create or Subscribe to a Folder from the Folder Actions drop-down list above the folder list on the left-side navigation panel in three-pane layout.
A drop-down list appears.
Select New Folder from the drop-down list.
The Create Mail Folder dialog box appears.
Enter a name for the folder in the New folder name field and click OK.
An empty new folder with the entered name is created below the System Folder. New folders are created in alphabetical order below system folders.
You can also create a subfolder within another folder. For example, you have a folder named Vacations.
To create a new folder named Hotels within the Vacations folder, perform the following steps:
Click the existing folder. Vacations for example to highlight it.
Click New Folder icon above the folder list on the left-side navigation panel in two-pane layout.
Click Create or Subscribe to a Folder from the Folder Actions drop-down list above the folder list on the left-side navigation panel in three-pane layout. Select New Folder from the drop-down list.
Alternatively, right-click the selected folder and click New Folder.
Type Hotels as a name for the new folder and press Enter.
The new folder Hotels appears in that list of subfolders.
Alternatively, you can create a folder while performing other operations such as moving an Email message to another folder, setting vacation response, or mail filters.
To create a folder while performing other operations:
Click New Folder that appears at the lower left-side corner of the operation dialog box.
A text field appears.
Enter the name of the folder you want to create.
Press the Enter key on the keyboard, or click anywhere within the dialog box.
The default location is the main tree under which the new folder is created. To create subfolder, place the cursor on the folder under which you want to create a new folder.
Press the Esc key to cancel the new folder creation. To rename or delete the folder, right-click the folder in the dialog and select Rename Folder or Delete Folder from the list.